Compassionate Waste Services

Wollongong City Council offers the following two waste collection services on compassionate grounds

1. Wheel Out/ Wheel In Waste Service
Wollongong City Council offers a Waste Collection Service for special needs households who, by nature of a verified, permanent or long-term medical condition, cannot physically present bins to the kerbside. 

Application Wheel Out Wheel In Service Application Form

2. Kidney Dialysis Service
For households generating excessive residual waste associated with Kidney Dialysis of a resident that cannot be managed using the standard collection service, Council offers a Kidney Dialysis 240L Waste to Landfill Service.

Application 240L Kidney Dialysis Waste Service Form 2021-2022

Compassionate grounds requests are a limited service. Forms must be completed and sent directly to Wollongong City Council for approval with appropriate documentation confirming the condition. Please contact Wollongong City Council directly on (02) 4227 7111 and speak with a Customer Service Representative for further assistance.